The deposit ensures we can defray any costs related to the Team Member’s services to your company. The deposit is used as a security and may be used by Oyster to fund the Team Member's payroll in case of any unexpected payment issues of the customer invoice.
Deposit Invoices will be issued two days (excluding weekends) upon submission of the Team Members.
The payment of the Deposit is required at Service Agreement Signature. If Direct debit is set up, the payment will be triggered at this moment. If not, the Hire flow will be blocked before signing the Employment Agreement, until payment has been received.
This deposit is fully-refundable meaning that at the end of your team member's contract, it will be refunded to your company once all final invoices have been settled.
Notice that deposit invoices are non-disputable because of this fully refundable condition and their straightforward logic.
Deposit amount
We normally require a 1-month fully-refundable deposit upfront for your new hire. This deposit is equivalent, approximately, to 1 month (*) of your new hire's "Total Cost of Services" and includes:
- Monthly Rate
- The monthly rate of the Team Member providing services. This is calculated as the annual gross salary divided by 12.
- Bonuses, commissions and allowances
- This includes recurring bonuses, commissions, and allowances introduced during the hiring process.
- Administrative Cost
- Employer costs, such as taxes and contributions, and Service taxes, such as VAT.
- Oyster Platform Fee
- The monthly fee that Oyster charges for access to our software, platform, and services. This could include your discounts if they have been applied before the issue of this invoice; if not, don't worry; they will be applied to the following invoices, and the deposit invoice will be fully refunded later termination of the Team Member.
- Service Discounts If you are eligible for a service discount, it can be applied to your deposit invoice only if the discount period is for 12months or longer and you request this adjustment. Since the deposit invoice is fully-refundable at the end of your team member's contract, discounts with a term of less than 12months will not be applied to the deposit invoice.
(*) In some situations, we can require more than 1 month as a deposit.