When you hire a team member through the Oyster Platform, you'll be charged a refundable deposit equal to one month of the total cost of services.
You don't need to do anything for a deposit refund - the refund is started automatically upon termination, resignation, or end of service of the Team Member.
Usually, you can expect to receive the refund of your deposit within a 60 days of the Team Member's end date, assuming all payments and pending invoices have been settled.
Please note that a deposit refund could delay more than a month, given Oyster payroll needs to ensure all costs have been paid for the Team Member.
If you need assistance, please reach out to Oyster Support.
