HiBob | Sync Issues & Resolutions

Employee data in HiBob is not syncing to Oyster 

Usually, this is due to a permissions setup error. Verify the following:

HiBob is connected to Oyster
You authenticated via HiBob Token and User ID
You enabled the relevant permissions
The Team Member uses the same email for both their Oyster and HiBob accounts.

Changes to employee data in HiBob is not reflected in Oyster

To immediately sync changes that are made in HiBob:

• Manually run the sync by clicking the sync data button in HiBob settings.

Ready to Learn More?

• Sign up for Free
• Preview the Platform