How does Oyster support Team Members with payroll-related queries?

In the Global Payroll service model, Team Members should address payroll-related queries to their company’s internal team.

The company collects and forwards these queries to Oyster for resolution.

This differs from Employer of Record (EOR) services, where employees receive direct support from us.

The difference highlights the nature of Global Payroll, where the company plays a central role in managing interactions with Team Members.

This structure streamlines communication and ensures payroll issues are handled efficiently and effectively.