The payroll process for a particular cycle has the below states. Each state has a specific task that either the customer admin or oyster staff would need to complete to make sure that the payroll process runs smoothly.
Draft
During this stage, the customer admin enters one off payroll data for the cycle, or makes the necessary salary changes or allowance changes that are supposed to be active in the cycle.
Current cut off date for making these changes is 15th of the month
Processing payroll
During this stage, the customer admin waits for Oyster to process the payroll and shares the draft payroll variance reports. Oyster Staff processes the payroll and uploads the final payroll variance reports.
Awaiting approval
During this stage, the customer admin downloads the variance report and validates the payroll results. If everything is correct and as expected, the customer admin approves the payroll. If something is incorrect, the Customer Admin raises a support ticket directly from the platform.
Generating payment instructions
Once the payroll results are approved by the customer admin, the Oyster team will generate and upload the payment instructions based on the approved payroll data.
Payment instructions ready
During this stage, the customer admin can download the payment instructions and / or the funding instructions from the platform and make the necessary payments. After receiving the funding amount, Oyster Staff will mark a payroll as processed.
Payroll processed
The payroll cycle is processed and complete.
Where to track payroll stages?
Payroll stages can be tracked in the platform under the "Pay" section.