What is Oyster Scale and how does it work?


Oyster Scale is an annual package that allows you to purchase a number of seats with Oyster at a locked, negotiated rate. These seats can then be filled with new or existing EOR Team Members.


When to use Oyster Scale

As your global footprint grows and your operations expand, having a larger international team becomes top priority. Scale helps you grow your global teams efficiently, compliantly, and cost-effectively. 

Oyster Scale is an ideal solution for:

  • Companies with 5 or more EOR Team Members. 
  • Companies that forecast the number of their EOR Team Members to grow beyond 5.   

Companies that value cost-predictability and cost-effectiveness will find Scale to be ideal. Through negotiated seat-based pricing, companies lock-in reduced rates for the full year and have the flexibility of re-using their seats for new global hires and backfills. 


Why Oyster Scale

Here are the key benefits of using Scale: 

  • Pre-purchase annual seats: Lock in reduced rates when you purchase 5+ seats up front. 

  • Reuse seats: You have the flexibility to reuse your empty seats for new roles or backfills at no additional cost.

  • Receive dedicated support: With Scale, you have a dedicated customer support team who guides you on all global employment matters with the help of our legal and HR experts.

  • Experience faster bulk hiring: When hiring five or more Team Members at a time, you can benefit from a faster and smoother guided bulk hiring process.

Frequently asked questions

  1. How do seats work with Oyster Scale?
    When you subscribe to Oyster scale, you purchase annual “seats” on our global employment platform that you can fill with new or existing EOR Team Members.for an entire year.

    Each Team Member occupies one seat. For example, if you purchase 10 seats, you’ll be able to add 10 Team Members to those seats.  Team Members can be moved in and out of seats at no additional cost. For example, if a Team Member that is occupying one of your seats resigns, you can add a new Team Member to the same seat and pay no additional fee to Oyster. 


  1. How much does Oyster Scale cost?
    Scale costs less than our month-to-month pricing. Because you are purchasing 5+ seats for the year, you’ll benefit from reduced, locked rates. The cost for Scale varies based on the number and location of Team Members you are looking to hire using Oyster. For quotations, please submit a request here

  2. Do you offer refunds for Oyster Scale?
    No, Oyster Scale is non-refundable.

    However, seats can be reused at no additional cost. For example, if a Team Member resigns or is terminated and their seat opens up, you can add a new hire to occupy the same seat without making additional payments to Oyster.

  3. What are the payment terms for Oyster Scale?
    With Scale, your payment is made upfront for the entire year. Once you have received, reviewed, and signed your Scale proposal, you will receive an invoice for the full amount of Scale with a net 30 payment term. This amount would be non-refundable once paid.

    Once your payment is received, your seats will be activated. There will be no Oyster subscription fee on your subsequent invoices up until renewal time. 

  4. What if I need to add more hires but all my seats are occupied?

    If all of your seats are full, you can continue to hire using Oyster. For Team Members who do not occupy a seat, our standard Subscription Fee will be applied.

  5. Can I use Oyster Scale to hire contractors?
    No. Scale is only available for full-time employees at this time. 

  6. How do I subscribe for Oyster Scale?
    Oyster Scale will be available starting March 27th, 2023. To subscribe for Scale and add new and/or existing Team Members to Scale, please reach out to your account manager or submit a request here.

  7. How do I renew my Oyster Scale subscription? 

    Scale is renewed annually. However, we support early renewals when requesting more seats. Reach out to your Account Manager or submit a request here to discuss renewal and top-ups. 


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