🌍 Oyster Health Global - IMG Health Insurance



If you are enrolled in the Oyster Health insurance plan, you will see the provider information on your Oyster account. This article introduces you to our global insurance provider IMG.

What does the IMG plan cover: 

We offer two tiers: Headstart and Standard.


You can find the detailed coverage documents below:

Who is covered? 

IMG covers team members living in all countries except Cuba, Iran, North Korea, Qatar, Russia, North Sudan, South Sudan, Syria, Ukraine (including Crimea and Sevastopol), Venezuela where the coverage is not available. 

How can I get this insurance?

Your company can reach out to Oyster HR Support and request coverage for their team members.  If your company chooses to provide this insurance, they will cover the full insurance fee, which is based on a combination of individual's age and location.

How can I contact IMG regarding my insurance claims?

  • IMG Member Login page: https://www.imglobal.com/member/login
  • General inquiries: info@imgeurope.co.uk
  • Claims: claims@imgeurope.co.uk
  • Phone numbers of IMG Europe:

    - Customer Services (UK): +44 (0) 1737 30 67 10

    - Claims (UK): +44 (0) 2920 47 42 36

    - Pre-Certification (UK): +44 (0) 2920 47 42 36

How can I get more information about my insurance?

Take a look at IMG's FAQ or reach out to IMG's customer service.

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