Cut-off dates are the monthly deadlines by which Oyster must be notified of any changes regarding payments to team members to reflect the difference in the effective month.
Cut-off dates apply to the following types of team members:
- Full-time Employees (FTEs)
- Fixed Contractors
Changes subject to cut-off dates include:
- Salary changes
- Pay supplements
- Benefit changes
- Expense reimbursements
Salary changes often require additional processing time. If a request is made just before the cut-off date, the request may not be processed in time.
Payment adjustment requests for any given month cannot be submitted after the cut-off date indicated on the
Payroll page. Expenses approved after the cut-off date will automatically be added to the following month’s pay cycle.
When are the cut-off dates?
Cut-off dates depend on the type of team member.
System Lock Time
6th of the month
7th of the month at 05:00 UTC
10th of the month
11th of the month at 05:00 UTC
Where can I find the cut-off dates?
You don't have to remember the cut-off date for your team members - simply go to the
Payroll page to see the cut-off date for each of your team members.
You will always be able to make payment changes to future months, so if you missed the current month’s cut-off date, we recommend that you add the payment changes to the following month’s pay cycle.
If the cut-off date has passed and you want to stop a payment from being made, please contact us. We will do our best to accommodate your requests but cannot guarantee this.