What are cut-off dates?

Hyun Cho
Hyun Cho
  • Updated

Cut-off dates are the monthly deadlines by which Oyster must be notified of any changes regarding payments to team members to reflect the difference in the effective month.

Cut-off dates apply to the following types of team members:

  • Full-time Employees (FTEs)
  • Fixed Contractors

Changes subject to cut-off dates include:

  • Salary changes
  • Pay supplements
  • Benefit changes
  • Expense reimbursements

Salary changes often require additional processing time. If a request is made just before the cut-off date, the request may not be processed in time.

Payment adjustment requests for any given month cannot be submitted after the cut-off date indicated on the Payroll page. Expenses approved after the cut-off date will automatically be added to the following month’s pay cycle.

When are the cut-off dates?

Cut-off dates depend on the type of team member.

Cut-off Date

System Lock Time

6th of the month

7th of the month at 05:00 UTC

10th of the month

11th of the month at 05:00 UTC

Also see: What if the cut-off date falls on a weekend or a public holiday?

Where can I find the cut-off dates?

You don't have to remember the cut-off date for your team members - simply go to the Payroll page to see the cut-off date for each of your team members.

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Note:

You will always be able to make payment changes to future months, so if you missed the current month’s cut-off date, we recommend that you add the payment changes to the following month’s pay cycle.

If the cut-off date has passed and you want to stop a payment from being made, please contact us. We will do our best to accommodate your requests but cannot guarantee this.