How can my company notify Oyster about a termination or a resignation?

Overview

Parting ways with Team Members is never easy, but for global companies like yours, it can feel especially complex. If you’re thinking ahead and worried about navigating local laws and processes, set your worries aside. We’ve got you.

As your global employment platform and employer of record, Oyster manages the whole offboarding process for full-time Team Members. Whether it’s a resignation in Brazil or termination in Poland, we’ll ensure it’s handled efficiently, compliantly, and professionally.

As an admin, you’ll have the ability to initiate and submit offboarding requests to our team. You’ll also be able to monitor the process at all stages.

Prerequisites

Before you get started, the following must be true:

You have Admin access to your organization’s account.
You are logged in to the Oyster Platform with your admin credentials.

Steps

Log into the Oyster Platform.
Click on Team and then select Team members.
Click on the name of the Team Member that you’d like to request offboarding for.
On the Team Member profile, navigate to the Offboarding tab. You can view certain information like the Team Member's start date, probation end date, and notice period.
Once you’ve reviewed the information provided, you can click Start offboarding request flow. This will open a form where you can provide details such as the proposed offboarding date, offboarding reason, time off, severance, and more. Initiating an offboarding request will not terminate the employment or notify the Team Member automatically. This form is only used to log your request on Oyster and to signal your intent to offboard the Team Member. The Team Members will stay engaged at Oyster until they have been fully offboarded following the locally compliant process.

Pearl, your virtual assistant, will guide you through the offboarding request form and highlight vital information such as the payroll cut-off date and employment agreement.
Verify the paid time off your Team Member has taken and inform us in the indicated field if anything is inaccurate. Make sure your Team Member requests any days they would like to take before their last day through our Time off tool or; if you are using your own time off tool, through that tool. Otherwise, you can just indicate the number of days they wish to take in the indicated field. In case of resignation, please make sure to upload a signed resignation letter.

Did you know that you can integrate your 3rd party tool HRIS with Oyster so that all Time records are synced with Oyster effortlessly? You can find more information here.
Once you've completed the form, click Submit offboarding request. This will send a notification to Oyster Support staff. The Oyster team will contact you to confirm all details and manage the offboarding process. Upon submitting the offboarding request, you’ll be able to view the offboarding process highway; which steps have been completed, and the estimated times to complete each in-progress and upcoming step.