An Overview of the Invoice Process

 

Invoices can be found under the Payments tab on the navigation menu. On this page you can view, download, approve or dispute invoices.

 

 
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Invoice Process with Direct Debit

This is currently available for customers in the US, the UK and EURO zone.

If you have your bank account connected to Oyster, clicking on "Approve" will create a charge and your bank account will be direct debited. Invoices will go the approved section and with the status "Charge in process". This status will update to paid approximately 2 business days following the date of charge.

 

Invoice Process without Direct Debit

 

If your bank account is not connected, after you click approve, your invoice will go to "Unpaid" status.

You can use the payment information on the invoice to transfer funds to Oyster. After Oyster receives the funds, the status will update to "Paid".

 

Important Note

  • You will receive an email notification anytime an invoice is created for employees or contractors.
  • When an invoice is overdue, we will send you reminders via email.

 

Invoice and payment timeline

 

For more information on invoice and payment timeline go to:

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