How do I request for an expense reimbursement?

Article author
David Oragui
  • Updated

The Oyster Expense tool

The Oyster platform will help you claim expenses quickly.

 

Step-by-step:

1. Log into your Oyster team member account

2. Go to the Expenses page

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3. Fill out the details using the form, and upload the related receipts. Click "Submit expense" button and you're done.

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Oyster will take care of the rest. We will automatically send your expenses for approval to your company. Once the expenses are approved, you'll receive reimbursement with the next available monthly pay cycle.

 

Timeline

You can submit reimbursement requests freely but as a general guideline, we recommend submitting expenses by the end of the past month (e.g. expenses submitted and approved by January 31st will be reimbursed in the February pay cycle*).

Companies are advised to review and approve expenses by the cut-off date (also see: What are cut-off dates?), which is either on the 6th of the month or the 10th of the month, for expenses to be reimbursed in the same month.

Important notes

Please remember to submit the original receipt in your reimbursement request - even if it's in a different language. You can include the description of the expense in English in the claim form. Make sure that the currency you select in the "Amount" section of the form always matches the one in your receipt.

*Please note that in some countries the expense cut-off dates may be different depending on the pay cycle.