When you hire a team member through the Oyster Platform, you'll be charged a refundable deposit equal to one month of the total cost of services.
You don't need to do anything for a deposit refund - the refund is started automatically upon termination, resignation, or end of service of the Team Member.
Usually, you can expect to receive the refund of your deposit after 60 days of the Team Member's end date, assuming all payments and pending invoices have been settled.
Please note that a deposit refund could delay more than a month, given Oyster payroll needs to ensure all costs have been paid for the Team Member.
If you need assistance, please reach out to Oyster Support.
