What is the payment timeline for contractor invoices?


This article explains the invoice and payment process for both fixed and pay-as-you-go (PAYG) contractors. You'll learn how the invoice systems work, invoice status, and contractors' payment process. 


Payment Timeline

  1. Immediately after we receive the invoice payment, Oyster automatically begins the payout based on the contractor's bank account and currency through our payment provider (MoneyCorp). 
  2. Once MoneyCorp starts the payment process, an email notification is automatically sent to the contractor's registered email. 
  3. Payment should ideally take up to 7 business days. However, there are sometimes delays due to the location of the contractor. If this happens, Oyster will immediately contact the contractor to resolve this.
  4. If the payment has been successfully made to the contractor's bank account, the payment confirmation is automatically sent to the contractor's registered email by MoneyCorp.

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