Overview
This article explains the invoice and payment process for both fixed and pay-as-you-go (PAYG) contractors. You'll learn how the invoice systems work, invoice status, and contractors' payment process.
Payment Timeline
- Immediately after we receive the invoice payment, Oyster automatically begins the payout based on the contractor's bank account and currency through our payment provider (MoneyCorp).
- Once MoneyCorp starts the payment process, an email notification is automatically sent to the contractor's registered email.
- Payment should ideally take up to 7 business days. However, there are sometimes delays due to the location of the contractor. If this happens, Oyster will immediately contact the contractor to resolve this.
- If the payment has been successfully made to the contractor's bank account, the payment confirmation is automatically sent to the contractor's registered email by MoneyCorp.