The migration from the third-party employer to the Oyster local entity will take place between November 14, 2022 - January 1st, 2023 for Team Members in South Africa. The migration will elevate your Team Member experience and give them access to a single platform to file expenses, apply time off, access payslips and contracts and ensure faster response times on their questions.
Below is the step-by-step migration process:
Stage |
Description |
Point of contact |
Announcement to admins |
Address any questions on the migration |
Oyster Account Manager and Customer Success Manager |
First announcement to South Africa Team Members |
Announcement about the migration, process, and timelines to the Team Member |
Account admins |
Initiate transfer process from third-party employer with South Africa Team Members |
Our Hiring Success team will work with admins and Team Members move their employment from the old entity to the new Oyster entity |
Oyster Hiring Success Team |
Initiate onboarding into Oyster owned local entity / Oyster Direct |
The Oyster Hiring Success team will share the new employment agreement with the Team Members |
Oyster Hiring Success Team |
Employment confirmation |
Employment confirmation is sent to both the admin and the team Members |
Oyster Hiring Success Team |
Migration confirmation |
Confirmation of migration is sent to the admin |
Oyster Account Manager and Customer Success Manager |