If you are unsure about how to find the information about your health insurance plan, please take a look at our How do I know If I am Enrolled into a Health Insurance Plan? Where Can I Access My Health Insurance? article for more information.
In order to seek a claim from a benefit provider, a team member must contact the health benefit provider directly.
Allianz
24/7 Helpline for general inquiries and emergency assistance
English: +353 1 630 1301
German: +353 1 630 1302
French: +353 1 630 1303
Spanish: +353 1 630 1304
Italian: +353 1 630 1305
Portuguese: +353 1 645 4040
Toll-free numbers: www.allianzcare.com/toll-free-numbers
Email: client.services@allianzworldwidecare.com
www.allianzcare.com
IMG
- IMG Member Login page: https://www.imglobal.com/member/login
- General inquiries: info@imgeurope.co.uk
- Claims: claims@imgeurope.co.uk
- Phone numbers of IMG Europe:
- Customer Services (UK): +44 (0) 1737 30 67 10
- Claims (UK): +44 (0) 2920 47 42 36
- Pre-Certification (UK): +44 (0) 2920 47 42 36
SafetyWing
- SafetyWing Member Login page: https://safetywing.com/login
- Notifications and Pre-Auths: rhnotify@safetywing.com
- Reimbursement of Claims: rhclaims@safetywing.com
- Phone numbers:
- General Phone Number: +1 214 276 6376
- US Toll-Free Number: +1 855 276 8864
Canada Life
- Canada Life Member Login page: https://my.canadalife.com/sign-in
- General inquiries: https://www.canadalife.com/contact-us.html#/
Vensure
- Benefits inquiries: benefits@vensure.com
- US Toll-Free Number: +1 800 409 8958
- Note: Oyster doesn't offer HSA (Health Service Account) in the US; please contact Vensure through benefits@vensure.com.