FAQs for Admins - Migration to Oyster-owned entity in Brazil

Mohannad Aljawamis
Mohannad Aljawamis
  • Updated
  1. What will happen to my Team Members’ accrued holidays and leaves?

    All accrued but unused vacation days at the point of resignation will be paid out accordingly. This is a normal process during any resignation. Your Team Member is ending their employment with the third-party employer in Brazil and joining Oyster. With Oyster as the new employer, your Team Members will start to accrue leave for the remainder of the year.

  2. How will my Team Members be paid for their accrued but unused vacation days?

    Your Team Members’ current employer of record will confirm their accrued but untaken vacation days and will pay them as part of their normal offboarding pay cycle.

  3. Once migrated to Oyster, do Team Members have to wait a full accrual period (1 year) before using their holidays?

    Yes, once Team Members are migrated and employed by Oyster, they have to wait one year before using their holidays. In case Team Members need to go on holiday before one year of employment with Oyster, they can raise a request to HR for paid days off and that can be approved as an exception.

    Keep in mind that these paid days off mean that the vacation bonus will not be paid in the first year. It is advised Team Members wait the full accrual period to enjoy the holidays.

  4. Will my team's payroll be impacted?

    No changes will happen on the payroll front. Your Team Member’s salary including any bonuses and allowances will be prorated and paid by the agreed end date with the third-party employer.

  5. How does the migration impact bonuses (i.e. holiday bonus, 13th salary)?

    Any bonuses that the Team Member is entitled to as per their current employment agreement, will be paid out accordingly at the point of resignation.

  6. Will Team Members in Brazil need new medical checks?

    Yes, your Team Members must complete a new medical check. Oyster has partnered with Europartner to arrange the medical checks. Europartner has many clinics in their network. In cases where there is no clinic in the Team Member’s city or nearby cities, Europartner will schedule the medical check with an out-of-network clinic.

    Once the exam is completed and Oyster receives the results from the clinic, Team Members will be able to sign the Employment Agreement.

  7. Will the migrated Team Member undergo a new probationary period?

    If the Team Member has already completed their probationary period with the third-party employer in Brazil, they will not undergo a new probationary period once migrated to Oyster.

    If the Team member is still in their probationary period at the time of migration, we will consult with you, the customer, if you would prefer to continue the probationary period or to end it.

    If your Team Member is going to be terminated, please inform us as we will not proceed with their migration from the third-party employer.

  8. Once migrated, will Team Members continue to receive meal cards?

    Yes, they will receive CAJU cards, which can be used with many vendors.

  9. How does the Team Member migration impact health insurance (or allowance)?

    If your Team Member currently receives a health allowance, they will continue to receive the same amount once migrated to Oyster.

    If your Team Member is currently enrolled in insurance, Oyster will grant a health allowance of the amount of 1,100 BRL per month so the Team Member can enroll in an insurance plan on a private basis until Oyster provides a corporate health plan.

    For Team Members currently undergoing medical treatment, Oyster may keep their health insurance enrollment. This will need to be reviewed upon Team Member request and on a case-by-case basis.

  10. How long will migrated Team Members use their medical allowance for before being enrolled in a corporate health insurance plan?

    Our estimate is 3-6 months but it may take longer.

  11. Can dependents be enrolled in health insurance?

    For enrolling dependents in health insurance, customers will need to review and approve these cases and the costs associated.